Refund policy
At AARA, customer satisfaction is our priority. If you're not completely satisfied with your purchase, we're here to help.
Returns
- Returns are accepted within 7 days of receiving your order.
- Items must be unused, unwashed, and in their original condition with all tags attached.
- Products that show signs of wear, damage, or alteration are not eligible for return.
Non-Returnable Items
The following items cannot be returned:
- Sale or clearance items
- Gift cards
- Items damaged due to misuse
Refunds
- Once we receive and inspect your returned item, we will notify you of the approval status.
- If approved, your refund will be processed to your original payment method within 5–10 business days.
- Shipping charges are non-refundable unless the item received was damaged or incorrect.
Exchanges
We offer exchanges for:
- Incorrect size
- Defective item
- Wrong item received
Exchange requests must be made within 7 days of delivery.
Damaged or Incorrect Orders
If you receive a damaged or incorrect product, please contact us within 48 hours of delivery with your order number and clear photos of the item.
Contact Us
AARA
Email: aaraofficial10@gmail.com